This is the page where you configure the sources of user feedback. They can all work together.
Sources and rules
Manual addition: Any feedback or idea can be added manually.
CSV file: If you have a lot of feedback gathered.
Feedback form: Share a form with your users so they can leave feedback directly.
Slack: Send messages from your Slack channel to Kaleido.
Telegram: Send messages from your Telegram chat to Kaleido.
Configure what happens to incoming feedback automatically when it arrives:
Auto-fill: When you add a user email to new feedback, Kaleido will search for previous feedback with the same email and automatically populate all the user data from that feedback into the new one.
Suggest projects: When you add new feedback, Kaleido’s AI will attempt to identify the relevant request to which the feedback should be directed. If no existing requests are detected, Kaleido will create a new one.